Terms and Condtions
The £25.00 deposit payment is non-refundable.
Cancellation & Curtailment Policy
If you cancel your room booking between 0 and 48 hours before your arranged arrival the full value of one nights accommodation will be charged against your credit / debit card.
If you have to curtail your stay after arrival, we reserve the right to charge you for the whole amount of your stay. Failure to arrive at all will constitute a Cancellation.
All areas of the premises are strictly non-smoking. We will apply a £50.00 surcharge against your credit / debit card to our Guests that do not adhere to our Smoking Policy in our Guest Rooms. This is to cover the additional cleaning costs associated with dealing with the after-effects of cigarette smoke.
Organic Toiletries Policy
The environment deserves our combined efforts so we’re asking our guests to partner with us in helping to expand our green practices. Each room is stocked with eco-friendly, organic shampoo, conditioner and shower gel. By choosing these environmentally-conscious products and re-using the aluminium containers, we reduce landfill surplus and hence our carbon footprint. Should these be removed from the rooms, we will apply a £10.00 per container charge to cover the cost associated with replacements.
You will be given a set of keys for your room upon check-in. You are free to retain your keys for the entire duration of your stay or you can hand them in to reception every time you leave the building. You must return the keys to us when you check out. We reserve the right to charge £25.00 per set of keys not handed in and presumed lost, against your credit / debit card.
We accept that things can break by accident. However, we reserve the right to charge your credit / debit card for any damage and / or losses arising from wilful damage.